Store Consultant: Printing & Shipping Expert

FedEx Office; Jensen Beach (FL); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

FedEx Office in Jensen Beach, FL is seeking a Store Consultant to deliver a positive customer experience by using consultative selling across print, signs & graphics, and shipping. You will take orders, provide pricing, and guide customers to the right FedEx Office products and services while coordinating in-store tasks.

This role requires standing during shifts, handling shipments, operating printing and binding equipment, and maintaining a clean, safe store.

Qualifications

• High school diploma or equivalent is required.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
• Takes complex customer orders using order systems and provides accurate pricing information
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
• Maintains a safe, clean and orderly retail Store

Skills

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

FedEx Office in Jensen Beach, FL is seeking a Store Consultant to deliver a positive customer experience by using consultative selling across print, signs & graphics, and shipping. You will take orders, provide pricing, and guide customers to the right FedEx Office products and services while coordinating in-store tasks.

This role requires standing during shifts, handling shipments, operating printing and binding equipment, and maintaining a clean, safe store.