Store Consultant: Printing, Signs & Shipping Expert

FedEx Group; Boca Raton (FL); On-site; USD 42,981,000 - 54,663,000; Full time

Job summary

FedEx Office in Boca Raton, FL is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and provide solutions across print, signs & graphics, and shipping.

You will take orders, quote pricing, manage the production queue, operate printing and shipping equipment, and help maintain a clean, organized store while following safety and company policies.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Follows instructions of supervisors and assists other team members in performing store functions.
• Assists in the training of store team members.
• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.
• Maintains a safe, clean and orderly retail Store.

Skills

Communication skills

Education

High school diploma or equivalent

Job description

FedEx Office in Boca Raton, FL is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and provide solutions across print, signs & graphics, and shipping.

You will take orders, quote pricing, manage the production queue, operate printing and shipping equipment, and help maintain a clean, organized store while following safety and company policies.