Store Consultant: Printing & Shipping Expert

FedEx; Fort Wayne (IN); On-site; USD 28,000 - 42,000; Full time

Job summary

FedEx Office in Fort Wayne is seeking a Store Consultant to deliver exceptional customer experiences across printing, signs and graphics, and shipping. You will take orders, provide pricing information, operate equipment, and manage the production queue while maintaining a clean, safe, and organized store.

The role requires strong communication, multitasking, and the ability to work with minimal supervision in a fast-paced retail environment.

Qualifications

• Minimum of a high school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet FedEx Office employment qualifications in force at time of hiring.
• For current FedEx Office team members, must meet hiring criteria for the position.

Responsibilities

• Provide consultative customer service in printing, signs, graphics, and shipping.
• Take and process orders with accurate pricing information.
• Operate and maintain store equipment and production queue.
• Stock materials and manage retail store presentation and cleanliness.
• Assist in training store team members and follow SOPs.

Skills

Customer service

Communication skills

Team collaboration

Multitasking

Cash handling

Education

High school diploma

Tools

POS terminal

Job description

FedEx Office in Fort Wayne is seeking a Store Consultant to deliver exceptional customer experiences across printing, signs and graphics, and shipping. You will take orders, provide pricing information, operate equipment, and manage the production queue while maintaining a clean, safe, and organized store.

The role requires strong communication, multitasking, and the ability to work with minimal supervision in a fast-paced retail environment.