Store Consultant: Printing, Graphics & Shipping

FedEx Group; Indianapolis (IN); Hybrid; USD 18,000 - 25,000; Full time

Job summary

FedEx Office in Indianapolis is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and provide solutions. You will handle orders, pricing, and product information across print, signs & graphics, and shipping, while operating equipment and maintaining the store environment.

The role emphasizes assisting customers, managing complex tasks, and ensuring timely, accurate service.

Qualifications

• High school diploma or equivalent required.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Assists customers with consultative service to understand needs.
• Provides print, signs & graphics and shipping product information and recommendations.
• Takes orders and provides accurate pricing using order systems.
• Assembles parcels, prepares goods for shipping, and labels packages.
• Operates printing, binding and related equipment per customer media.
• Maintains a safe, clean and orderly store environment.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent education

Job description

FedEx Office in Indianapolis is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and provide solutions. You will handle orders, pricing, and product information across print, signs & graphics, and shipping, while operating equipment and maintaining the store environment.

The role emphasizes assisting customers, managing complex tasks, and ensuring timely, accurate service.