Store Consultant: Printing & Shipping Expert

FedEx; Canton (OH); On-site; USD 2,342,000 - 2,752,000; Full time

Job summary

FedEx Office in Canton, OH is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and propose solutions. The role covers print, signs & graphics, and shipping, including taking orders and providing pricing information.

You will operate and maintain equipment, manage production queues, and support store operations while adhering to safety and security policies. Prior retail or customer service experience is valued; minimum 6 months.

Qualifications

• High school diploma or equivalent.
• 6+ months of specialized experience in retail or customer service.
• Excellent verbal and written communication skills.

Responsibilities

• Assists in the training of store team members.
• Provides consultative customer service for printing, signs, graphics and shipping products.
• Takes orders, provides pricing information, and prepares items for shipping.
• Operates and maintains printing and shipping equipment in a safe, clean store.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Shipping equipment

Job description

FedEx Office in Canton, OH is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and propose solutions. The role covers print, signs & graphics, and shipping, including taking orders and providing pricing information.

You will operate and maintain equipment, manage production queues, and support store operations while adhering to safety and security policies. Prior retail or customer service experience is valued; minimum 6 months.