Store Consultant: Printing, Graphics & Shipping Expert

FedEx Group; Columbus (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

FedEx Office in Columbus, OH is seeking a Store Consultant to deliver a positive customer experience, using consultative skills to anticipate needs and offer solutions across printing, signs & graphics and shipping.

The role requires handling complex orders, pricing, and coordinating store activities while maintaining a safe, tidy retail environment. Prior experience in customer service and ability to use order systems are essential.

Qualifications

• Customer service and retail experience.
• Strong communication and interpersonal skills.
• Ability to operate POS and assist customers with orders.

Responsibilities

• Assist customers with printing, signs, graphics and shipping products.
• Take orders, provide pricing information and product recommendations.
• Operate and maintain store equipment and manage the production queue.
• Keep the store clean, organized and safe.

Skills

Customer service

Retail

Education

High school diploma

Job description

FedEx Office in Columbus, OH is seeking a Store Consultant to deliver a positive customer experience, using consultative skills to anticipate needs and offer solutions across printing, signs & graphics and shipping.

The role requires handling complex orders, pricing, and coordinating store activities while maintaining a safe, tidy retail environment. Prior experience in customer service and ability to use order systems are essential.