Store Consultant: Printing, Signs & Shipping Expert

FedEx; Mentor (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

FedEx Office in Mentor, OH is seeking a Store Consultant who delivers a positive, consultative customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and recommend FedEx Office products and services while operating equipment.

This role requires standing for shifts, the ability to lift up to 55 pounds, and strong verbal and written communication with customers and team members.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative customer service in a retail environment to understand each customer’s needs.
• Takes orders, provides pricing information, and recommends FedEx Office products and services.
• Operates and maintains printing, binding, and related equipment; manages the production queue and output.
• Ensures a safe, clean and orderly retail Store and handles financial transactions at POS.
• Coordinates store activities, stocks materials, and supports other team members as needed.

Skills

Excellent verbal and written

Education

High school diploma or equivalent education

Job description

FedEx Office in Mentor, OH is seeking a Store Consultant who delivers a positive, consultative customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and recommend FedEx Office products and services while operating equipment.

This role requires standing for shifts, the ability to lift up to 55 pounds, and strong verbal and written communication with customers and team members.