Store Consultant: Printing, Graphics & Shipping Pro

FedEx Office and Print Services; Mentor (OH); Sur place; USD 23 000 - 28 000; Plein temps

Résumé du poste

FedEx Office Store is seeking a Store Consultant in Mentor, OH to deliver a positive customer experience. You will handle orders, provide pricing, and recommend FedEx Office products and services while operating print, signage, and shipping equipment.

The role requires excellent communication, a high school diploma or equivalent, and at least 6 months of experience. You will work in a busy retail environment with a focus on accuracy and customer satisfaction.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsabilités

• Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer.
• Takes complex customer orders using order systems and provides accurate pricing information.

Connaissances

Customer service

Communication

Formation

High school diploma

Description du poste

FedEx Office Store is seeking a Store Consultant in Mentor, OH to deliver a positive customer experience. You will handle orders, provide pricing, and recommend FedEx Office products and services while operating print, signage, and shipping equipment.

The role requires excellent communication, a high school diploma or equivalent, and at least 6 months of experience. You will work in a busy retail environment with a focus on accuracy and customer satisfaction.