Store Consultant: Printing, Graphics & Shipping

FedEx Office; Richmond (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

FedEx Office in Richmond, VA is seeking a Store Consultant who delivers a positive customer experience by anticipating needs and offering solutions. You will handle orders, price information, and coordinate store activities while maintaining equipment and materials for printing, graphics, and shipping services.

The role requires strong communication, 6+ months of experience, and a high school diploma. You will work with diverse products and services and contribute to store performance.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Takes complex customer orders using order systems and provides accurate pricing information.

Skills

Customer service

Consultative selling

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS (Point of Sale)

Job description

FedEx Office in Richmond, VA is seeking a Store Consultant who delivers a positive customer experience by anticipating needs and offering solutions. You will handle orders, price information, and coordinate store activities while maintaining equipment and materials for printing, graphics, and shipping services.

The role requires strong communication, 6+ months of experience, and a high school diploma. You will work with diverse products and services and contribute to store performance.