Store Consultant: Printing, Graphics & Customer Solutions

FedEx Logistics; Norwalk (CT); On-site; USD 43,000 - 51,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience, utilizing consultative skills to anticipate needs, suggest options, and provide solutions. The role covers printing, signs & graphics, and shipping, with responsibilities including taking orders, pricing, and coordinating store activities.

The position requires standing, ability to lift up to 55 pounds, and delivering strong customer service in a fast-paced retail setting.

Qualifications

• 6+ months of experience in a retail or service role.
• Excellent verbal and written communication skills.
• Ability to stand, lift up to 55 pounds, and work in a fast-paced environment.
• Customer-focused with consultative selling skills.

Responsibilities

• Takes orders, coordinates activities in the Store, provides pricing and product information.
• Recommends FedEx Office products and services to customers.
• Operates printing, binding and related equipment.
• Maintains a safe, clean and orderly retail Store.
• Handles transactions via POS and processes payments.

Skills

Customer service

Communication

Team collaboration

Education

High school diploma or equivalent

6+ months specialized experience

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience, utilizing consultative skills to anticipate needs, suggest options, and provide solutions. The role covers printing, signs & graphics, and shipping, with responsibilities including taking orders, pricing, and coordinating store activities.

The position requires standing, ability to lift up to 55 pounds, and delivering strong customer service in a fast-paced retail setting.