Store Consultant: Printing & Customer Solutions

FedEx Office and Print Services; Kentwood (MI); On-site; USD 18,000 - 25,000; Full time

Job summary

FedEx Office is looking for a Store Consultant who delivers a positive customer experience by using consultative skills to understand each customer's needs, suggest alternatives, and provide solutions across print, signs and graphics, and shipping.

You will take orders, advise on pricing, and operate printing and related equipment, assembling parcels for shipping and maintaining a clean, safe store environment. The role supports team priorities in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Stand during entire shift, excluding meal and rest periods.
• Move and lift up to 55 pounds.
• Communicate effectively with customers, vendors, and team members.
• Work in a fast-paced environment with competing priorities.
• Operate with minimal supervision.
• Follow store policies and procedures.

Skills

Customer service

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

FedEx Office is looking for a Store Consultant who delivers a positive customer experience by using consultative skills to understand each customer's needs, suggest alternatives, and provide solutions across print, signs and graphics, and shipping.

You will take orders, advise on pricing, and operate printing and related equipment, assembling parcels for shipping and maintaining a clean, safe store environment. The role supports team priorities in a fast-paced retail setting.