Store Consultant: Print, Signs & Shipping Pro

FedEx Office and Print Services; Collegeville (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

FedEx Office and Print Services in Collegeville, PA is seeking a Store Consultant to deliver exceptional customer experiences across print, signs & graphics, and shipping services. You will take orders, price items, and guide customers to the best FedEx Office solutions while operating printing and shipping equipment.

The role emphasizes teamwork, adaptability, and maintaining store standards in a fast-paced environment. Prior retail or service experience is valued.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.

Responsibilities

• Follows instructions of supervisors and assists other team members in performing store functions.
• Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping by wrapping items in insulation and labeling parcels.
• Sets up and operates printing, binding, and other related equipment using customer supplied media and documents.

Skills

Customer service

Communication skills

Team support

Education

High school diploma or equivalent

Job description

FedEx Office and Print Services in Collegeville, PA is seeking a Store Consultant to deliver exceptional customer experiences across print, signs & graphics, and shipping services. You will take orders, price items, and guide customers to the best FedEx Office solutions while operating printing and shipping equipment.

The role emphasizes teamwork, adaptability, and maintaining store standards in a fast-paced environment. Prior retail or service experience is valued.