Store Consultant: Printing, Signs & Shipping Pro

FedEx Office; Springfield Township (Delaware County); On-site; USD 21,000 - 30,000; Full time

Job summary

FedEx Office in Delaware County, PA is seeking a Store Consultant who delivers a positive customer experience by using consultative skills to anticipate needs and propose solutions. This role covers print, signs & graphics, and shipping, taking orders, providing pricing, and guiding customers to the right FedEx Office products.

You will operate and maintain a variety of equipment, manage production queues, handle retail transactions at a POS, and keep the store clean and orderly while upholding

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet FedEx Office employment qualifications in force at time of hiring.

Responsibilities

• Demonstrates consultative behaviors to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Operates and maintains printing, binding and related equipment.
• Processes financial transactions using a POS terminal, including handling cash and making change.
• Maintains a safe, clean and orderly retail Store.

Skills

Customer service

Communication skills

Consultative selling

Attention to detail

Education

High School Diploma or Equivalent

Tools

POS terminal

Printing equipment

Job description

FedEx Office in Delaware County, PA is seeking a Store Consultant who delivers a positive customer experience by using consultative skills to anticipate needs and propose solutions. This role covers print, signs & graphics, and shipping, taking orders, providing pricing, and guiding customers to the right FedEx Office products.

You will operate and maintain a variety of equipment, manage production queues, handle retail transactions at a POS, and keep the store clean and orderly while upholding