Store Consultant: Print, Signs & Shipping Expert

FedEx Office; Tyler (TX); On-site; USD 25,000 - 38,000; Full time

Job summary

FedEx Office in Tyler, TX is seeking a Store Consultant who delivers a positive customer experience, handles print, signs & graphics, and shipping orders. You will take orders, provide pricing, and guide customers to right FedEx Office products.

You will operate equipment, manage production queue, assist training, and ensure store is safe and organized while handling cash and POS transactions.

Qualifications

• High school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Provide consultative customer service in a retail environment for FedEx Office products and services.
• Take orders, provide pricing information, and guide customers to appropriate FedEx Office offerings.
• Operate and maintain equipment, manage production queue and output, and complete tasks by priority.
• Process transactions using a POS terminal and handle cash with accuracy.
• Keep store clean, organized and compliant with safety and security policies.
• Collaborate with team members and assist in training new staff as needed.

Skills

Customer service

Consultative selling

Pricing information

Product knowledge

Communication

Cash handling

Education

High school diploma or equivalent

Tools

POS terminal

Retail order system

Job description

FedEx Office in Tyler, TX is seeking a Store Consultant who delivers a positive customer experience, handles print, signs & graphics, and shipping orders. You will take orders, provide pricing, and guide customers to right FedEx Office products.

You will operate equipment, manage production queue, assist training, and ensure store is safe and organized while handling cash and POS transactions.