Store Consultant - Print, Signs & Shipping

FedEx Office; Florissant (MO); On-site; USD 21,000 - 23,000; Full time

Job summary

FedEx Office in Florissant, MO is seeking a Store Consultant who delivers a positive customer experience, leveraging consultative skills to anticipate needs and suggest solutions. You will handle orders, pricing, and product information across print, signs, graphics, and shipping.

This role requires operating equipment, managing production queue, stocking materials, and completing tasks by priority while maintaining a clean, secure store environment.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer
• Takes complex customer orders using order systems and provides accurate pricing information
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels

Skills

Verbal communication

Written communication

Education

High School Diploma or equivalent

Job description

FedEx Office in Florissant, MO is seeking a Store Consultant who delivers a positive customer experience, leveraging consultative skills to anticipate needs and suggest solutions. You will handle orders, pricing, and product information across print, signs, graphics, and shipping.

This role requires operating equipment, managing production queue, stocking materials, and completing tasks by priority while maintaining a clean, secure store environment.