Store Consultant: Printing, Signs & Shipping Pro

FedEx-Offic; St. Louis (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

FedEx Office in St. Louis is seeking a Store Consultant who delivers a positive customer experience by leveraging consultative skills to anticipate needs, suggest alternatives, and provide solutions across print, signs & graphics, and shipping.

You will take orders, inform pricing, and steer customers toward the right FedEx Office products and services. The role includes managing production queues, operating printing and shipping equipment, stocking materials, and maintaining a safe, clean store

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer.
• Takes complex customer orders using order systems and provides accurate pricing information.

Skills

Excellent verbal and written commu­n?

Education

High school diploma or equivalent education

Job description

FedEx Office in St. Louis is seeking a Store Consultant who delivers a positive customer experience by leveraging consultative skills to anticipate needs, suggest alternatives, and provide solutions across print, signs & graphics, and shipping.

You will take orders, inform pricing, and steer customers toward the right FedEx Office products and services. The role includes managing production queues, operating printing and shipping equipment, stocking materials, and maintaining a safe, clean store