Store Communications Manager: Governance & Clear Messaging

Michaels Stores; Irving (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Job summary

The Michaels Companies Inc. in Irving, TX seeks a Manager of Store Communications to oversee day-to-day publishing, governance, and field-facing messaging across stores. This role ensures all communications adhere to guardrails and change management principles, driving consistency and clarity for field adoption.

Responsibilities include owning the master calendar, managing translation workflows for Quebec, and coordinating cross-functional coaching to streamline messaging with corporate partners.

Qualifications

• Strong editorial, proofreading, and written/verbal communication skills with the ability to adapt tone for diverse field and corporate audiences.
• 4+ years of retail store operations or corporate communications experience.

Responsibilities

• Maintain master communications calendar and publication cadences.
• Perform content audits to ensure on-brand language and remove redundancies.
• Lead Store Communications Committee gatekeeping and approvals.
• Manage Quebec translation workflows for Quebec stores.
• Oversee intranet content management for MIK Check.

Skills

Editorial writing

Cross-functional teamwork

Project management

Communication governance

Training & coaching

Education

Bachelor's degree in Communications, Business, Public Relations, or related field

Tools

CMS

Microsoft Word

PowerPoint

Excel

Job description

The Michaels Companies Inc. in Irving, TX seeks a Manager of Store Communications to oversee day-to-day publishing, governance, and field-facing messaging across stores. This role ensures all communications adhere to guardrails and change management principles, driving consistency and clarity for field adoption.

Responsibilities include owning the master calendar, managing translation workflows for Quebec, and coordinating cross-functional coaching to streamline messaging with corporate partners.