Store Co-Manager: Lead Teams, Elevate Service & Growth

Columbia Sportswear Company; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Wellbeing program

Time off

Floating holidays

Wellness reimbursement

Employee assistance program (EAP)

Employee discounts

Tuition assistance

Learning and development courses

Job summary

Columbia Sportswear Company in Orlando is seeking a Co-Manager to plan and direct the day-to-day store operations under the Store Manager. This role executes strategies to improve customer service, drive store sales, increase profitability, and implement marketing and promotional directives to grow our customer base.

You will lead by example, coach associates, identify hiring needs, conduct interviews, train new staff, and maintain inventory levels.

Qualifications

• Bachelor's degree, applicable certification or equivalent experience.
• 3 years of functional experience.
• No formal management experience required, however has experience in leading projects and people.
• Strong problem-solving skills; ability to resolve technical, operational and organizational problems and drive decisions that impact finances, efficiency and effectiveness of the store.
• Skill operating a Point of Sales (POS) system, and various software packages.

Responsibilities

• Provides leadership, direction and coaching to the other leadership and associate staff.
• Identify and create plans to enhance employee productivity and performance (e.g., track employee results and make suggestions for modifying goals accordingly)
• Demonstrate exceptional customer service and problem-solving skills by assisting customers regarding products, features, benefits, availability, and resolving escalated complaints.
• Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication.
• Identify store hiring needs and conduct interviewing, hiring, and training for store staff, conduct and plan employee training, development, and coaching.
• Motivate, educate, guide, and develop associates to meet long-range growth plans/career paths within the store, field, and general office.
• Assist the store leadership team on other responsibilities as needed.

Skills

Leadership

Customer service

POS proficiency

Store operations

Education

Bachelor's degree or equivalent experience

Tools

POS system

Job description

Columbia Sportswear Company in Orlando is seeking a Co-Manager to plan and direct the day-to-day store operations under the Store Manager. This role executes strategies to improve customer service, drive store sales, increase profitability, and implement marketing and promotional directives to grow our customer base.

You will lead by example, coach associates, identify hiring needs, conduct interviews, train new staff, and maintain inventory levels.