Store Cleanliness & Customer Experience Associate

The TJX Companies, Inc.; Allen (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision coverage

Job summary

The TJX Companies, Inc. in Allen, TX is seeking store associates to deliver outstanding customer experiences and support store operations. You will engage with customers, ring purchases, and assist in maintaining a clean, organized store environment.

This role emphasizes adherence to policies, promotional programs, and a collaborative team culture while providing an opportunity to contribute to loss prevention and safety initiatives.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Capable of lifting heavy objects with or without reasonable accommodation
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

The TJX Companies, Inc. in Allen, TX is seeking store associates to deliver outstanding customer experiences and support store operations. You will engage with customers, ring purchases, and assist in maintaining a clean, organized store environment.

This role emphasizes adherence to policies, promotional programs, and a collaborative team culture while providing an opportunity to contribute to loss prevention and safety initiatives.