Store Cleaning & Customer Experience Associate

The Michael's Companies; City of Rochester (NY); On-site; USD 23,000 - 26,000; Full time

Job summary

Michaels is seeking a store associate at the ROCH-HENRIETTA, NY location to uphold cleaning standards and deliver a positive customer experience. You will help customers, stock shelves, and participate in checkout and rewards enrollment activities.

The role requires standing for long periods, ability to lift boxes, and availability for nights, weekends, and early mornings. Employee safety and policy compliance are emphasized.

Qualifications

• Sixteen (16) years or older is required.
• Experience in retail or cleaning preferred.

Responsibilities

• Maintain overall store cleanliness and recovery standards to support brand promises.
• Provide friendly customer service and assist shoppers in finding products.
• Handle checkout tasks and assist with rewards program enrollments.
• Assist with stocking, truck unloads, and planogram processes.
• Follow SOPs and safety guidelines; communicate supply needs to supervisor.

Skills

Customer service

Retail experience

Cleaning

Job description

Michaels is seeking a store associate at the ROCH-HENRIETTA, NY location to uphold cleaning standards and deliver a positive customer experience. You will help customers, stock shelves, and participate in checkout and rewards enrollment activities.

The role requires standing for long periods, ability to lift boxes, and availability for nights, weekends, and early mornings. Employee safety and policy compliance are emphasized.