Store Associate - Parts & Customer Support Lead

Sinclair Tractor; Iowa; Hybrid; USD 28,000 - 36,000; Full time

Job summary

Sinclair Tractor in Southeast Iowa is seeking a Store Associate to support daily store operations and assist customers with parts and small equipment sales. You will help with inventory, deliveries, and perform tasks assigned by the store manager.

Ideal candidates have high school diploma or GED, strong customer service and problem-solving skills, and basic computer and POS experience. This role offers opportunities to learn about John Deere and NAPA products and to contribute to a positive team

Qualifications

• High school diploma or GED required.
• Experience in parts store or related industry preferred.
• Strong customer service and problem-solving abilities.
• Solid verbal and written communication skills.

Responsibilities

• Lead by example to deliver exceptional service to customers
• Assist customers in-store, by phone, and with deliveries as needed
• Support daily store operations, including opening and closing procedures
• Assist with freight check-in, stocking, merchandising, and store appearance
• Provide accurate parts knowledge and solutions to customers
• Support inventory accuracy through cycle counts, restocking, and organization
• Follow company policies, procedures, and safety standards
• Assist with scheduling coverage and task delegation
• Step in as acting leader when needed
• Participate in required training and product education
• Promote teamwork, accountability, and a positive workplace culture

Skills

Customer service

Problem-solving

Communication

POS systems

Inventory management

Education

High School Diploma or GED

Tools

Point-of-sale system

Job description

Sinclair Tractor in Southeast Iowa is seeking a Store Associate to support daily store operations and assist customers with parts and small equipment sales. You will help with inventory, deliveries, and perform tasks assigned by the store manager.

Ideal candidates have high school diploma or GED, strong customer service and problem-solving skills, and basic computer and POS experience. This role offers opportunities to learn about John Deere and NAPA products and to contribute to a positive team