Store Associate — Make a Difference in Your Community

Goodwill Central Oklahoma; Edmond (OK); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

401k

RISE program

Job summary

Goodwill Central Oklahoma is hiring for a retail associate role focused on delivering excellent customer service to donors and shoppers. The position involves sorting, processing, stocking, and selling merchandise while maintaining a clean, welcoming store environment.

The role emphasizes reliable attendance and adherence to store policies, with opportunities to cross-train in multiple areas and support a mission-driven nonprofit.

Qualifications

• High school diploma or GED, preferred.
• Prior customer service experience, preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

Responsibilities

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Properly distribute items from the back room to the correct areas of the store.
• Clean and straighten items on the floor.
• Clean the store, the dressing rooms, and the bathrooms.
• Abide by the policies and procedures as set forth by Goodwill Industries of Central Oklahoma.
• Must be able to perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross train in all work areas.
• Adhere to cash handling procedures as outlined by Agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.
• Attend training as required
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

Skills

Customer service

Communication

Reliability

Education

High school diploma or GED

Job description

Goodwill Central Oklahoma is hiring for a retail associate role focused on delivering excellent customer service to donors and shoppers. The position involves sorting, processing, stocking, and selling merchandise while maintaining a clean, welcoming store environment.

The role emphasizes reliable attendance and adherence to store policies, with opportunities to cross-train in multiple areas and support a mission-driven nonprofit.