Store Associate (Habitat ReStore)

Green Mountain Habitat for Humanity; Swanton (VT); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Paid time off

20% discount at ReStores

Job summary

Green Mountain Habitat for Humanity is seeking ReStore Associates for locations in Williston, Milton & Swanton, VT. The role involves key responsibilities including sorting and pricing donations, providing excellent customer service, and maintaining a clean and safe sales environment. Candidates should have retail or warehouse experience and a high school diploma is preferred. The hourly pay for this position is $16, and benefits include paid time off and a 20% discount at ReStores.

Qualifications

• Experience working in a retail setting and/or a warehouse.
• Preferred experience handling heavy goods and loading for transport.

Responsibilities

• Unload donated items from donors’ vehicles and assess their condition.
• Assist in unloading scheduled pickups and specialty pickups.
• Keep the sales floor clean, presentable, and safe for customers.

Skills

Customer service skills

Time management

Communication skills

Education

High school diploma

Job description

About the Role

Do you want to apply your talents to make a difference? Can you picture yourself in a collaborative, creative, compassionate team in a fast‑paced, purpose‑driven retail and warehouse environment?

Green Mountain Habitat for Humanity seeks Associates for its ReStores in Williston, Milton & Swanton. Our ReStores play a vital role in building affordable housing by accepting donations of new and gently used goods, selling them at discounted prices, and promoting sustainability while increasing access to resources.

Job Details

Location: ReStores in Williston, Milton & Swanton

FLSA Status: Full & Part‑Time Hourly, Non‑Exempt

Schedule: Varies according to store needs and employee availability

Travel: None

Reports To: ReStore Manager

Supervises: None

Pay: $16 per hour

Summary

The ReStore Associate performs key tasks to ensure the store runs smoothly, including safely handling, sorting, and pricing donations, unloading trucks, moving furniture, and maintaining the sales floor. An Associate provides excellent customer service, which may include cashiering, and ensures customers and donors have a safe, positive experience that promotes the mission of Green Mountain Habitat for Humanity (GMHFH). Associates are expected to lift up to 50 lbs and be on their feet for many hours at a time.

Primary Responsibilities

• Unload donated items from donors’ vehicles, accepting or rejecting donations based on whether they are in good, sellable condition.
• Impart GMHFH’s mission to donors and provide proper documentation for their donations.
• Assist in unloading scheduled pickups alongside truck drivers and with specialty pickups throughout the week.
• Move items from the truck and warehouse to the sales floor.
• Clean, sort, price, and move donations according to the price guide.
• Work closely with the Supervisor to ensure inventory is maintained to a consistent standard.
• Keep the loading dock area clear and safe; keep the back room free of clutter.
• Keep the sales floor clean, presentable, safe, and engaging for customers.
• Greet customers, answer their questions, and foster a welcoming environment.
• Help complete the daily checklist for opening and closing the store.

Secondary Responsibilities

• Process customer transactions through the point‑of‑sale system (discounts, coupons, returns, tax exemptions).
• Help customers carry purchased items to their vehicles.
• Sort clothing donations and prepare them for the sales floor.
• Attend community and GMHFH events and assist with set‑up and clean‑up.
• Perform other duties as assigned.

Qualifications

Education and Experience

• Experience working in a retail setting and/or a warehouse.
• Experience handling heavy goods and loading goods for transport (preferred).
• High school diploma (preferred).

Knowledge, Skills, And Abilities

• Can communicate well with staff, volunteers, donors, and ReStore visitors.
• Dependable and able to stick to a schedule.
• Can focus on and complete training and loading of the truck for an entire shift.
• Excellent customer service skills to respond to any questions or concerns.
• Strong time‑management skills and ability to prioritize different tasks.
• Flexible to switch to new tasks quickly.
• Can work as part of a team and complete tasks as they are assigned.
• Has basic arithmetic skills for accurate register work.

Physical Requirements

• Must be able to lift 50 lbs.
• Must be able to stand and walk for extended periods.

Tools and Equipment

• Equipment is used occasionally for specialty donations.

Work Environment

• Fast‑paced, occasionally noisy environment.

Compensation & Benefits

The pay for this position is $16 per hour. Benefits include paid time off accrued with every shift and a 20% discount at all Green Mountain Habitat for Humanity ReStores.

Candidates from diverse backgrounds are encouraged to apply! The position is open until it is filled. No phone calls, please.

Green Mountain Habitat for Humanity celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to be an equal‑opportunity workplace and are committed to equal employment opportunity regardless of any protected characteristic.

Green Mountain Habitat for Humanity is dedicated to building strength, stability, and self‑reliance through shelter. Serving communities across Vermont, we partner with local families, volunteers, and supporters to create safe, affordable homes that provide a foundation for opportunity and long‑term wellbeing. Guided by the belief that everyone deserves a decent place to live, we work to address the root causes of housing insecurity while fostering dignity, empowerment, and community connection.