Store Associate - Donations, Cashier & Merchandising

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC.; Dubuque (IA); On-site; USD 19,000 - 22,000; Full time

Job summary

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. in Dubuque, IA is seeking a Sales Associate for full-time and part-time hours to support store operations, assist customers, process donations, and maintain the sales floor.

The role includes greeting customers, operating the cash register, sorting donations, loading items, and ensuring quality merchandise. Flexibility for evenings, weekends, and holidays is required, with potential forklift training.

Qualifications

• Must be at least 16 years old.
• High School Diploma or Equivalent preferred. Minimum of 2 years of any combination of military service, high school, or related full-time employment may substitute.
• Effective written and verbal communication skills.
• Possess a positive attitude and infect others with similar enthusiasm.
• Must be able to lift, push, or pull fifty pounds with assistance.
• Loyalty to the agency and its mission and policies.
• Reliable transportation. Ability to work a flexible schedule at multiple locations including evenings, weekends, and holidays.
• Must be willing to obtain a forklift license if able.
• Ability to use good judgment, discretion, and initiative.

Responsibilities

• Greets customers immediately upon entering store. Ensures good customer service and a shopping experience that meets agency expectations.
• Sorts and grades all donations and truck shipments so stores are well-stocked with high quality merchandise.
• Operates cash register so that transactions are handled pleasantly and efficiently with minimal wait time.
• Identifies appropriate merchandise for online sales and handles according to process/procedure.
• Marks and stocks new goods merchandise according to process/procedure.
• Greets donors pleasantly at their car and unloads items; ensures a donating experience that meets agency expectations.
• Donations are distributed to proper work or holding area and donation count is recorded accurately.
• Offers tax receipt form to each donor.
• Between donor engagements, sorts material to minimize unsaleable items.
• Theft prevention by remaining alert and notifying management of suspicious activities.
• Assists with shoveling snow, changing light bulbs, washing windows, and other upkeep.
• Advises and demonstrates all job duties for new team members.
• Maintains top-flight store and donation area appearance with housekeeping and safety.
• Works with department to maximize service opportunities and continuous improvement.
• Helps prepare outgoing truck loads including baling, sorting, forklift operation, and organization.
• Assists truck driver in loading/unloading.
• Minimizes waste expense and maximizes salvage revenue by recycling.

Job description

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. in Dubuque, IA is seeking a Sales Associate for full-time and part-time hours to support store operations, assist customers, process donations, and maintain the sales floor.

The role includes greeting customers, operating the cash register, sorting donations, loading items, and ensuring quality merchandise. Flexibility for evenings, weekends, and holidays is required, with potential forklift training.