Store Associate: Customer Experience & Style

A&F Stores, Inc.; Mission Viejo (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Global team support

Job summary

Abercrombie & Fitch Co. in Mission Viejo, CA, is seeking teammates to deliver exceptional customer service and maintain an engaging in-store experience. You’ll help customers with styling guidance, manage replenishment, and ensure visually appealing displays across categories.

Join a team that values reliability and offers growth opportunities, merchandise discounts, and a flexible schedule within a globally recognised brand known for its inclusive customer experience.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Communication

Organization

Attendance reliability

Job description

Abercrombie & Fitch Co. in Mission Viejo, CA, is seeking teammates to deliver exceptional customer service and maintain an engaging in-store experience. You’ll help customers with styling guidance, manage replenishment, and ensure visually appealing displays across categories.

Join a team that values reliability and offers growth opportunities, merchandise discounts, and a flexible schedule within a globally recognised brand known for its inclusive customer experience.