Brand Experience Associate – Flexible Schedule & Growth

Abercrombie & Fitch Spain, SL; Edinburgh (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll CelebrA

Job summary

Abercrombie & Fitch Co. is seeking a Customer Experience Associate to deliver warm, welcoming service and styling guidance across categories. You will anticipate needs, engage customers naturally, and support a seamless omni-channel experience including in-store and online orders.

You'll join a global team that values individuality, offers a merchandise discount, flexible schedule, career advancement opportunities, training and development, and a culture that celebrates you for being YOU.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. is seeking a Customer Experience Associate to deliver warm, welcoming service and styling guidance across categories. You will anticipate needs, engage customers naturally, and support a seamless omni-channel experience including in-store and online orders.

You'll join a global team that values individuality, offers a merchandise discount, flexible schedule, career advancement opportunities, training and development, and a culture that celebrates you for being YOU.