Retail Experience Specialist — Flexible Schedule & Growth

Abercrombie & Fitch Spain, SL; Mission Viejo (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll CelebrA

Job summary

Abercrombie & Fitch Co. in Mission Viejo, CA is seeking a Customer Experience Associate to provide warm, welcoming service and engage customers with styling guidance across categories, while upholding presentation standards.

This role supports omni-channel expectations, assists with in-store purchases, returns, and online order fulfillment, and offers a merchandise discount and flexible schedule as part of a global, inclusive team.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, attentive service and styling guidance across categories.
• Sales Floor Maintenance: Replenish, fold, hang, size and present merchandise neatly.
• Cash Wrap Operations: Process purchases, returns and exchanges with a friendly checkout.
• Online Orders: Support Save the Sale, in-store pickup and ship-from-store fulfillment.

Skills

Customer service

Omni-channel support

Styling guidance

Sales floor upkeep

Job description

Abercrombie & Fitch Co. in Mission Viejo, CA is seeking a Customer Experience Associate to provide warm, welcoming service and engage customers with styling guidance across categories, while upholding presentation standards.

This role supports omni-channel expectations, assists with in-store purchases, returns, and online order fulfillment, and offers a merchandise discount and flexible schedule as part of a global, inclusive team.