Store Associate

Dogpatch Games; San Francisco (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Health, Vision, and Dental Insurance

Sick Leave

Flexible vacation schedule

Job summary

Dogpatch Games in San Francisco is seeking friendly, energetic team members to help with retail sales, events, and in-store game play at our Dogpatch shop and play space. You will assist customers with purchases, organize events, stock shelves, and keep the store looking inviting.

The ideal candidate loves board games, thrives in a small team, and enjoys bringing fun to customers while maintaining a welcoming environment.

Qualifications

• Experience in customer service, retail, or events
• Strong desire to create the best customer experience
• Ability to lift heavy merchandise and stand for long hours
• Availability for afternoons, evenings, and weekends

Responsibilities

• Assist with game purchases and customer service
• Organize and run in-store events and play sessions
• Help with merchandise display and shelf replenishment
• Process sales using retail platforms
• Support store team with daily operations
• Engage with customers to create a fun, welcoming atmosphere

Skills

Customer service

People skills

Sales abilities

Team player

Attention to detail

Board game knowledge

Adaptability

Engaging personality

Weekend availability

Physical stamina

Retail platforms

Experience with kids in retail/events

Education

High school diploma or equivalent

Tools

Discord

Shop inventory systems

Website management

Job description

Applications from other sources do not have the additional questions and materials, and will not be considered.

Dogpatch Games, the fastest growing destination for board game enthusiasts in the Bay Area, is seeking new customer-facing team members to assist with retail sales, events, and in-store game play at our store and play space in the Dogpatch neighborhood of San Francisco.

https://www.dogpatch.games/

This position reports to the store manager, who leads the team.

You will be assisting with game purchases, event organization, and hands-on game assistance. We are looking for motivated and enthusiastic individuals with experience working in customer service, retail, and events. The right person will have a strong desire to create the best experience for customers, members, and participants, and have a great time doing it. They will thrive on bringing fun to customers engaging in events and activities at the store, and in maintaining the stores environment. They will enjoy the dynamics of a young and growing small business, finding improvements to the business, and adapting to changes in procedures.

The ideal candidate will possess the following:

• Strong customer service and people skills
• Excel at consistent hard work in a fast-paced environment
• Passion about contributing to a small team and supporting their coworkers
• An engaging and outgoing personality
• A love of bringing fun to others
• A strong understanding of board games and board game culture
• Great attention to detail for purposes of arranging merchandise, organizing and re-shelving played games, and maintaining store appearance
• Ability to lift heavy merchandise, walk and stand for long hours
• Outstanding sales abilities to sell items to customers
• Availability to thrive in a schedule that includes nights and weekends
• Comfortable working with retail and operational platforms to process sales and maintain customer databases
• Experience working with kids in retail environments and event settings

Bonus Skills

• Experience and interest in building and improving operational processes
• Experience working in inventory management, improving inventory tracking
• Event experience with a wide variety of customer dynamics, employing flexible soft social skills
• Online community support through systems such as Discord
• Website management and development

This is an exciting opportunity to join a growing community centered around games and the people that love playing them. If this sounds like you, wed love to talk!

Job Hours & Schedule

25-40 hours per week

Afternoons and Evenings during the week (store hours are 2pm - 10pm)

At least 1 weekend day (Saturday or Sunday) required

Compensation

$19.00 - $22.00 per hour based on qualifications and experience

Benefits

• Employee discount
• Health, Vision, and Dental Insurance
• Sick Leave
• Flexible vacation schedule

Education

High school or equivalent (Preferred)

Work Location: In person at Dogpatch Games, 1095 Tennessee St, San Francisco CA 94107.