Retail Assistant Store Manager (Full-Time Seasonal)

Mind Games; Columbia (MD); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Flexible scheduling

Casual dress environment

Employee discount on games, puzzles, &

Work in a fun, creative environment

Résumé du poste

Mind Games in Columbia, MD is seeking a Store Assistant Manager to lead a motivated team and support daily operations at our mall location. You will partner with the Store Manager to drive sales, coach staff, and ensure an exceptional customer experience in a fast-paced, playful environment.

The role requires 2+ years of management in specialty retail, strong leadership, and a passion for games. Competitive pay, flexible scheduling, and employee discounts are offered.

Qualifications

• Bachelor’s degree in business administration or related field preferred.
• 2+ years of management experience in a specialty retail environment.
• Strong leadership, coaching, and team development abilities.
• Customer service-oriented with knowledge of retail operations.
• Expertise in shrink reduction, expense control and merchandising strategies.
• Highly organized with multitasking in a fast-paced environment.
• Passion for games and toys with drive to hit sales goals.
• Experience recruiting, hiring, training and mentoring staff.

Responsabilités

• Support daily store operations by scheduling, assigning, and following up on tasks.
• Coach and develop employees; address performance issues as needed.
• Assist in budgets, monitor expenditures, and analyze variances.
• Build customer relationships and maintain a welcoming store environment.
• Drive sales and marketing initiatives to maximize profitability.
• Ensure store safety, cleanliness, and policy compliance.
• Implement and monitor loss prevention programs.

Connaissances

Store management

Leadership

Customer service

Staff training

Merchandising

Budgeting

Problem solving

Formation

Bachelor’s degree in business administration

Outils

POS systems

Description du poste

About Mind Games

Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”!

Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love.

We’re looking for a motivated and dynamic Store Assistant Managerto help lead our team and support the daily operations of the store. In this role, you’ll assist the Store Manager in driving sales, coaching and supporting team members, ensuring operational excellence, and creating an outstanding customer experience. If you thrive in a fast-paced, playful environment and enjoy leading by example while fostering a fun and welcoming store, this is your opportunity to make a real impact!

Duties and Responsibilities include, but are not limited to:

• Support daily store operations by scheduling, assigning, and following up on employee tasks. Recruit, select, orient, and train team members to maintain a strong and capable staff.
• Coach, mentor, and develop employees, providing feedback and guidance to help them reach their full potential. Address performance issues as needed.
• Assist in achieving financial objectives by preparing budgets, monitoring expenditures, analyzing variances, and taking corrective action when necessary.
• Build strong customer relationships by understanding their needs, providing exceptional service, and ensuring a welcoming store environment.
• Drive sales and marketing initiatives by analyzing promotions, display plans, and operating/financial reports to maximize profitability.
• Ensure the store is safe, clean, and compliant with all company policies and procedures.
• Implement and monitor loss prevention and shrink programs to protect company assets.

You are best suited for this role if you have the following qualifications and skills:

• Bachelor’s degree in business administration or a related field preferred.
• 2+ years of management experience in a specialty retail environment.
• Strong leadership, coaching, and team development abilities, with a proven track record of motivating and building high-performing teams.
• Customer service-oriented, with in-depth knowledge of retail operations and business management processes.
• Expertise in shrink reduction, expense control, merchandising strategies, brand differentiation, and partnership development.
• Highly organized with the ability to multitask and prioritize in a fast-paced environment.
• Passion for board games, puzzles, and pop culture, with a drive to achieve sales goals.
• Experience recruiting, hiring, training, and mentoring employees.
• Self-motivated, energetic, and results driven.

Pay Rate: $20 per hour

Benefits:

• Competitive pay
• Flexible scheduling
• Casual dress environment
• Employee discount on games, puzzles, and toys
• Work in a fun, creative environment surrounded by products and people you love

Store Location: Mall in Columbia, Unit 2227, 10300 Little Patuxent Parkway, Columbia, MD

Mind Games is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment and selection process, please let us know, and we will work with you to meet your needs.