Store Associate

Sherwin-Williams; Hilton Head Island (SC); On-site; USD 13,776 - 20,664; Part time

Job summary

Sherwin-Williams is looking for a Part-time Store Associate for Store #702744 in Hilton Head Island, SC. This role involves working closely with customers to determine their needs, providing product information, and ensuring customer satisfaction through excellent sales service.

The successful candidate will maintain high visual standards, resolve customer concerns, and help meet sales goals. A high school diploma or GED and experience in retail or customer service are preferred.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be able to lift and carry material up to 50 lbs frequently.
• Experience in customer service or retail preferred.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone.
• Process sales transactions accurately.
• Maintain stock and presentable condition of assigned areas.

Skills

Customer service

Sales skills

Ability to lift up to 50 lbs

Knowledge of paint products

Communication skills

Education

High School diploma or GED

Job description

The individual selected for this role will be expected to work at Store #702744, located at 108 Arrow Rd Hilton Head Island SC 29928. This is a Part‑time position. Store Associates work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin‑Williams products, and recommend the right solutions. They are expected to promptly resolve customer concerns, maintain high quality visual standards, and consistently meet the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in‑stock and presentable condition of assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Have a valid, unrestricted Driver’s License
• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint‑related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. These considerations include skill sets, experience, training, licensure, certifications, and other business and organizational needs.

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract.

As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Please be aware that Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information such as national identification numbers, date of birth, or bank account numbers during the application process.