Store Associate

Sherwin-Williams; Columbia (SC); On-site; USD 16,531 - 20,664; Part time

Job summary

Sherwin-Williams Store Associate at Store #2767, 6884 Garners Ferry Road, Columbia, SC 29209, is a part-time position focused on helping customers, processing sales, and maintaining high store standards. The role requires strong customer service, basic math for transactions, and the ability to work evenings and weekends as needed.

Prior retail experience is preferred; Spanish language skills are a plus. You will work closely with wholesale and retail customers to determine needs, present

Qualifications

• Minimum requirement: 18+ years old and legally eligible to work in the United States.
• Must have a valid, unrestricted driver’s license where required for duties.
• Experience in customer service, sales, or retail is preferred.
• Ability to read, write, and communicate effectively, including basic Spanish is a plus.

Responsibilities

• Deliver excellent customer service to in-store and phone customers.
• Assist customers by identifying needs and recommending products and services.
• Process sales transactions accurately and according to policies.
• Maintain store displays, stock shelves, and ensure product presentation.

Skills

Customer service

Sales

Bilingual

Communication

Multilingual Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Cash handling tools

Job description

Job Description

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

The individual selected for this role will be located at Store #2767, 6884 Garners Ferry Road, Columbia, SC 29209, and this is a Part-Time position.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Equal Employment Opportunity

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.