Store Associate

Sherwin-Williams; Carolina Beach (NC); On-site; USD 21,000 - 25,000; Part time

Job summary

Sherwin-Williams Store Associate at Store #2304, 1128 Lake Park Blvd, Carolina Beach, NC 28428, is a part-time role focused on delivering excellent customer service, assisting customers, and meeting the store's sales goals.

You will stock shelves, process transactions, tint and mix products as needed, and help with deliveries or stocking. The job requires lifting up to 50 pounds, working evenings/weekends, and being at least 18 years old with legal work authorization in the United States.

Qualifications

• Must be at least eighteen (18) years of age.
• Authorized to work in the United States without sponsorship for employment now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Must be willing to work evenings and weekends.
• Internal to Sherwin-Williams: must have a “meets expectations” rating on the most recent performance appraisal.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work order files and formulas.
• Pull appropriate products from sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Stay knowledgeable on products offered and discuss options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Retail knowledge

Job description

Job Description This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

The individual selected for this role will be expected to work at Store #2304, located at: 1128 Lake Park Blvd Carolina Beach, NC 28428.

This is a Part-Time position.

The starting rate for this role is $15.50/hr.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Stay knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Qualifications

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
• If internal to Sherwin-W