Bilingual Store Associate (Spanish)

The Sherwin-Williams Company; Fuquay-Varina (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

The Sherwin-Williams Company is seeking a part-time Store Associate at Store #2404, 7439 Sunset Lake Rd, Fuquay-Varina, NC 27526. You will greet customers, assess needs, recommend products, and process sales with accuracy.

You will maintain product displays, assist with deliveries, stock shelves, and ensure safety and compliance while delivering excellent service and meeting sales targets.

Qualifications

• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Ability to lift up to 50 lbs and occasionally 70 lbs
• Availability to work evenings and weekends

Responsibilities

• Provide excellent sales service to customers
• Assist customers in person and by phone, determine needs and recommend products
• Build trust with wholesale and retail customers
• Process sales transactions accurately per policies
• Maintain inventory control and stock displays
• Assist in deliveries as needed
• Remain knowledgeable about products and options

Skills

Customer service

Sales

Bilingual English/Spanish

Cash handling

Delivery coordination

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Driver's license

Job description

This PART-TIME position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

The individual selected for this role will be expected to work at Store #2404, located at: 7439 Sunset Lake Rd Fuquay-Varina NC 27526.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be ableto read, write, comprehend, and communicate in Spanish
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have a valid, unrestricted Driver's License
• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment

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