Store Assistant Manager: Sales, Ops & Talent Leadership

Abercrombie & Fitch Co.; Chicago Ridge (IL); On-site; USD 38,000 - 54,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to help drive sales and manage daily store operations. You will lead opening and closing routines, supervise the salesfloor and stockroom, and ensure superior customer service while upholding brand standards.

You will recruit, train, and engage team members, leverage merchandising knowledge, and analyze store performance to inform decisions. A strong focus on culture and values will guide your leadership.

Qualifications

• Experience supervising staff and scheduling
• Strong customer service orientation and ability to drive sales
• Good understanding of brand values and visual standards

Responsibilities

• Perform Opening and Closing routines and ensure store readiness.
• Supervise salesfloor and stockroom to maintain service excellence and smooth operations.
• Conduct staffing and scheduling, including payroll considerations.
• Train and develop non-management staff to meet performance goals.
• Demonstrate product knowledge and brand awareness to boost sales.
• Build and maintain compelling visual displays aligned with brand standards.
• Analyze reports to inform store decision making and action planning.
• Protect store assets and manage inventory controls.
• Operate POS systems to process transactions efficiently.
• Fulfill OMNI Channel orders to support customer convenience.
• Represent the Abercrombie & Fitch brand and embody company culture and values.

Skills

People management

Sales analytics

Customer service

Tools

Point of Sale (POS) systems

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to help drive sales and manage daily store operations. You will lead opening and closing routines, supervise the salesfloor and stockroom, and ensure superior customer service while upholding brand standards.

You will recruit, train, and engage team members, leverage merchandising knowledge, and analyze store performance to inform decisions. A strong focus on culture and values will guide your leadership.