Store Assistant Manager — Lead Team & Customer Experience

Default Brand; Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Default Brand is seeking an Assistant Store Manager to supervise and coach Store Team Members, ensuring excellent customer service and efficient store operations. The role requires flexibility for opening or closing shifts and offers opportunities for advancement.

The ideal candidate will train staff, rank performance, manage safety programs, and oversee recruitment. Strong communication, English proficiency, and a bachelor's degree are favored; prior retail management experience is a plus.

Qualifications

• Bachelor’s Degree preferred.
• 2+ years of customer-facing sales/service experience.
• Retail management experience is a plus.

Responsibilities

• Assigns duties to team members and directs their work.
• Trains team on duties and customer service excellence.
• Ranks team performance and maintains safety programs.
• Oversees store recruitment projects and reports issues to the Store Manager.
• Maintains professional store appearance and product displays.
• Holds weekly management team meetings to address operations.
• Performs banking operations and ensures appropriate dress standards.
• Capable of supervising all job classifications under supervision.

Skills

Customer service

Team leadership

Training

Communication

Bilingual (bonus)

Education

Bachelor's Degree preferred

Tools

POS system

Microsoft Office

Job description

Default Brand is seeking an Assistant Store Manager to supervise and coach Store Team Members, ensuring excellent customer service and efficient store operations. The role requires flexibility for opening or closing shifts and offers opportunities for advancement.

The ideal candidate will train staff, rank performance, manage safety programs, and oversee recruitment. Strong communication, English proficiency, and a bachelor's degree are favored; prior retail management experience is a plus.