Store Assistant Manager: Lead Team & Customer Experience

Domino's Pizza; Lincoln (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Domino's Pizza in Lincoln, IL seeks an energetic Assistant Manager at our 415 Keokuk Street location. You will oversee daily operations, coach a diverse team, and ensure accurate cash handling while maintaining top service standards.

You will train staff, manage inventory, handle customer inquiries, and drive scheduling and performance reviews to meet sales targets. This role emphasizes a positive, inclusive work environment and operational excellence.

Qualifications

• Proven leadership and supervisory experience in a fast-paced retail or food service environment.
• Strong mathematical and analytical skills for effective cash management and inventory control.
• Excellent verbal and written communication skills with the ability to interact professionally with diverse audiences.
• Demonstrated ability to multitask, prioritize, and manage time efficiently in high-pressure situations.
• Proficiency with point-of-sale (POS) systems and basic computer applications.
• Physical capability to lift up to 25 pounds regularly and stand for extended periods.
• Friendly, positive demeanor with a genuine customer-first mindset and commitment to service excellence.
• Flexibility to work various shifts, including evenings, weekends, and holidays as needed.
• High school diploma or equivalent qualification
• Food safety certification or willingness to obtain certification upon hiring
• Strong conflict resolution and problem-solving abilities
• Experience with staff scheduling, performance management, and team development
• Knowledge of retail or food service operations and compliance requirements
• Business management education or relevant professional development (preferred)

Responsibilities

• Oversee and manage daily store operations during assigned shifts, ensuring smooth workflow and adherence to company standards
• Lead, mentor, and motivate team members to achieve performance goals while maintaining high service standards
• Manage cash handling, financial transactions, and reconciliation with accuracy and attention to detail
• Respond to customer inquiries professionally and resolve issues promptly with empathy and decisiveness
• Maintain store cleanliness, organization, and visual merchandising standards
• Train new and existing team members on company policies, procedures, and best practices
• Assist in inventory management, stock control, and ordering processes
• Answer phone calls and manage customer orders efficiently
• Implement and enforce company policies and procedures consistently across all shifts
• Collaborate with the store manager to analyze performance metrics, identify improvement opportunities, and achieve sales targets
• Handle scheduling and staff coordination to optimize coverage and operational efficiency
• Conduct performance reviews and provide constructive feedback to support team development

Skills

Leadership

Customer service

Communication

Multitasking

Time management

POS

Scheduling

Conflict resolution

Staff development

Education

High school diploma or equivalent

Food safety certification or willingness to obtain certification upon hiring

Tools

POS systems

Basic computer applications

Job description

Domino's Pizza in Lincoln, IL seeks an energetic Assistant Manager at our 415 Keokuk Street location. You will oversee daily operations, coach a diverse team, and ensure accurate cash handling while maintaining top service standards.

You will train staff, manage inventory, handle customer inquiries, and drive scheduling and performance reviews to meet sales targets. This role emphasizes a positive, inclusive work environment and operational excellence.