Store Assistant Manager — Lead Operations & Service

Town Pump Company; Hardin (MT); On-site; USD 40,000 - 54,000; Full time

Job summary

Town Pump is seeking a motivated Store Assistant Manager to support the store manager in enforcing standards and delivering excellent customer service. You will help manage pricing, inventory, merchandising, signage, and daily operations to keep the store clean, organized, and compliant.

This role includes assisting with scheduling, training, cashier duties, and acting manager duties when needed. You will greet customers, lead by example, and contribute to efficient convenience store operations

Responsibilities

• assist the store manager in the enforcement of supervisory decisions that are consistent with Town Pump standards, policies, and procedures.
• assist the store manager in achieving and maintaining product pricing, inventory, buildups, merchandise, store appearance and cleanliness, product dating, outdated merchandise, maintaining signage, promotions, invoicing, cigarette store maintenance, shelf tags, and vendor control.
• serve as acting store manager during the store manager’s absence (when co-manager or manager in training are unavailable), fill in for absent employees, especially on tills or in the deli.
• assist the store manager as needed with employee scheduling, and completion of paperwork including books and cashier duties.
• advise store manager of personnel situations or policy violations influencing store operations.
• prioritize, organize, delegate, and follow up on assigned shift tasks. Maintain spacing cleanliness and orderliness of cashier lanes. Keep the counter, shelves, and stocked areas neat and clean including dusting shelves and merchandise.
• order products, identify and ensure accurate pricing, and maintain product inventory. Maintain displays and signage, maintain cigarette store ads, merchandise, compliance contracts, product dating, etc.
• conduct preventive store maintenance and basic repairs. Promote store safety, and perform administrative tasks including bookkeeping, payroll, record and file maintenance, and daily bank deposits.
• supervise staff training and scheduling, and assist with new employee training and orientation as directed by the manager.
• greet customers and communicate with them, providing exceptional customer service, and setting an exemplary example for co-workers in terms of professionalism, attitude, and teamwork in customer service and Convenience Store Operations.

Job description

Town Pump is seeking a motivated Store Assistant Manager to support the store manager in enforcing standards and delivering excellent customer service. You will help manage pricing, inventory, merchandising, signage, and daily operations to keep the store clean, organized, and compliant.

This role includes assisting with scheduling, training, cashier duties, and acting manager duties when needed. You will greet customers, lead by example, and contribute to efficient convenience store operations