Store Assistant Manager - Lead a Fast-Paced Team

SmartRecruiters, Inc.; Chatham (IL); On-site; USD 48,000 - 63,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a dedicated Assistant Manager for our Chatham, IL store to oversee daily operations and deliver exceptional customer service. You will lead a team, manage cash, train staff, and collaborate with the store manager to drive sales.

Ideal candidates bring experience in retail or food service management, strong leadership, and a customer-oriented mindset, with flexibility to work varied shifts and weekends.

Qualifications

• Proven experience in a retail or food service management role
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Demonstrated problem-solving and decision-making skills
• Proficiency in basic math and cash handling
• Ability to work in a fast-paced, high-pressure environment
• Flexibility to work various shifts, including evenings and weekends

Responsibilities

• Oversee daily store operations and manage staff during shifts
• Interact professionally with employees and customers to maintain a positive work environment
• Handle cash management and financial transactions accurately
• Answer phones and process customer orders efficiently
• Maintain cleanliness and organization of the store
• Assist in training and supervising team members
• Ensure compliance with company policies and procedures
• Collaborate with the store manager to achieve sales targets and improve store performance
• Resolve customer complaints and address concerns promptly
• Assist in inventory management and stock control
• Participate in implementing marketing initiatives and promotions

Skills

Leadership

Customer service

Team management

Communication

Problem solving

Cash handling

Multitasking

Attention to detail

Flexibility

Time management

Education

High school diploma or equivalent

Further education a plus

Tools

Point-of-sale systems

Job description

SmartRecruiters, Inc. is seeking a dedicated Assistant Manager for our Chatham, IL store to oversee daily operations and deliver exceptional customer service. You will lead a team, manage cash, train staff, and collaborate with the store manager to drive sales.

Ideal candidates bring experience in retail or food service management, strong leadership, and a customer-oriented mindset, with flexibility to work varied shifts and weekends.