Store Assistant Manager- Honolulu Store

Gokroc; Honolulu (HI); On-site; USD 19,889 - 28,326; Full time

Job summary

A retail organization in Honolulu is seeking an experienced Assistant Store Manager to support the Store Manager in day-to-day operations and to lead staff in achieving store goals. You will ensure customer satisfaction while maintaining compliance with policies. The ideal candidate will have a high school diploma and at least 2 years of retail management experience. A valid driver's license is required. This full-time position offers an hourly rate of $17.50 and an opportunity to contribute to the organization's mission.

Qualifications

• Minimum of 2 years previous retail management/supervisory experience.
• Must hold a valid Driver’s license and proof of insurance.
• Ability to lift up to 50lbs.

Responsibilities

• Support the Store Manager in day-to-day operations.
• Provide coaching and development to store employees.
• Ensure compliance with store policies and procedures.

Skills

Retail Management

Customer Service

Communication

Education

High School Diploma or equivalent

Tools

POS/Cash Register

Job description

Assistant Store Manager (Full-time) – Honolulu

Job Category: Thrift Stores – all positions

Requisition Number: STORE023938

Posted: April 17, 2026 | Work Type: Full‑Time | Location: Honolulu, HI

Rate: $17.50 per hour

This position is part of the Sales team at the Salvation Army. The Assistant Store Manager will support the Store Manager in day-to-day operations, lead staff, and ensure the store's success while contributing to our Adult Rehabilitation Program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Takes an active role and partners with the Store Manager in the day-to-day operation of the store.
• Assumes responsibility for all day-to-day store operations in the absence of the Store Manager.
• Provides coaching, training, and development to the Store Employees.
• Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
• In absence of Store Manager, coordinate daily morning and shift change team meetings.
• Supervise employees in performance of duties to ensure compliance with published directives and guidelines.
• Provide training for new personnel on store policies and procedures by The Salvation Army.
• In absence of Store Manager, communicate any personnel issues with District Sales Manager. May issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.
• Completes all tasks as assigned by the Store Manager; District Sales Manager; Command Retail Directors and Command Administration
• Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance.
• Ensures store is maintained at ARC Merchandising Standards, adequate inventory levels on hand. Store is at CNO standards. Ensure timely completion of regular and accurate Rag Out from the sales floor.
• BRP (Back Room Processing) –In absence of Store Manager, ensures that the Material Handlers are working effectively and efficiently to meet daily processing goals as outlined in Material Handler Standard Operating Procedures/Job Description.
• In absence of Store Manager, ensures that the Sales Associate/Material Handler (s) working the donation sites are working effectively and efficiently as outlined in the Donation procedures.
• Responsible for adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe and banking of cash receipts as per ARCC policy.
• Attends Monthly Store Meetings.
• Assists the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations and that hazards are reported to Administration. Assists with Weekly Store Meetings with store teams.
• Responsible for the protection of property and building.
• May transfer from store to store at the direction of Command Retail Directors and Command Administration.
• Other written or verbal duties as may be assigned by the Store Manager, District Sales Manager, Command Retail Directors and Command Administration.

QUALIFICATIONS

• High School Diploma or equivalent.
• Must have a minimum of 2 years previous Retail Management/Supervisory experience.
• Must be able to operate POS/Cash Register and have ability to schedule and supervise store employees
• Must hold a valid Driver’s license, be able to show proof of insurance.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers, and donors.

PHYSICAL REQUIREMENTS

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to operate a telephone
• Ability to lift up to 50lbs.
• Ability to perform various repetitive motion tasks

EEO STATEMENT

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.