Store Assistant Manager

Steve Madden; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Store Assistant Manager to enhance customer experiences and drive store operations. This role involves collaborating closely with the Store Manager to maximize profitability through effective customer engagement and merchandising strategies. The ideal candidate will have a strong background in retail, with a focus on team development and exceptional customer service. Join a fast-growing and sustainable company that values employee growth and offers a range of benefits, including comprehensive healthcare, employee discounts, and career advancement opportunities. If you're passionate about retail and ready to make a difference, this is the perfect opportunity for you.

Benefits

Medical, Dental, Vision Insurance

401K with Company Match

Paid Time Off

Employee Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• 3-5 years of retail experience required.
• Strong organizational and communication skills are essential.

Responsibilities

• Partner with the Store Manager to maximize profitability through customer engagement.
• Create excellent customer experiences through strong client focus.

Skills

Retail Experience

Organizational Skills

Communication Skills

Customer Service

Merchandising

Inventory Control

Staff Development

Education

High School Diploma

Tools

POS Systems

Computer Skills

Job description

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The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The role involves guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience aligned with the company's brand values.

Responsibilities

• Partner with the Store Manager to maximize profitability through customer engagement, merchandising, operations, and community connection, ensuring compliance with company standards.
• Create excellent customer experiences via strong client focus and team collaboration.
• Implement visual merchandising directives to maintain brand strategies.
• Ensure merchandise replenishment on the sales floor.
• Assist in store operations including training, sales, visual merchandising, inventory management, and customer service.
• Foster an environment of development and accountability.
• Process transactions through the computer and POS systems.
• Support in hiring qualified candidates.
• Perform additional duties as needed, including work outside specific roles.

Requirements

• 3-5 years of retail experience.
• High school diploma or equivalent.
• Strong organizational and communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, and loss prevention.
• Flexible schedule including days, evenings, weekends, and holidays.
• Experience in staff development, coaching, and counseling.
• Ability to operate computer and POS systems.

Benefits

• Medical, Dental, Vision, and Flexible Spending Accounts.
• Life and Disability Benefits.
• 401K with company match after 6 months.
• Paid time off including vacation, sick leave, voting days.
• Virtual healthcare services.
• Employee discounts (50% off employee, 40% off family).
• Discount events, free shoes quarterly, employee assistance, tuition reimbursement.
• Career growth opportunities and employee referral programs.
• Work experience at a fast-growing, sustainable company.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail

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