Retail Assistant Manager - Winter Garden, FL - United Wireless, a T-Mobile AR

United Wireless; Oakland (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Assistant Manager to lead a dedicated team in providing exceptional customer service. In this role, you will work closely with the Store Manager to enhance team performance, ensuring that every customer interaction is positive and solution-oriented. You'll play a crucial part in driving sales and maintaining store operations, while fostering a culture of inclusivity and excellence. If you're passionate about retail and leadership, this opportunity offers a chance to grow within a vibrant company that values its employees and customers alike.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

Paid Time Off

Qualifications

• 1-2 years of customer service or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Coach Sales Representatives to enhance customer interactions.
• Manage customer wait times for a smooth in-store experience.
• Monitor performance indicators and control expenses.

Skills

Customer Service

Sales Experience

Team Leadership

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Winter Garden, FL - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions-oriented.

Key Responsibilities

• Coach Sales Representatives to improve customer interactions and performance.
• Manage customer wait times for a smooth in-store experience.
• Stay informed on products, services, and leadership practices to guide the team effectively.
• Support store maintenance, visual merchandising, and retail procedures.
• Ensure efficient use of store systems and communications.
• Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, while upholding United Wireless policies and procedures.

Requirements

• Must be at least 18 years old, authorized to work in the U.S., with a high school diploma, GED, or equivalent.
• Reliable transportation and a flexible schedule.
• 1-2 years of customer service and/or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.
• We are committed to an inclusive workplace and can provide reasonable accommodations for individuals with disabilities.

Benefits (for Full-time Employees)

Includes health, dental, vision, and life insurance; disability coverage; paid time off.

About United Wireless

Founded in 2007 and headquartered in Farmington Hills, Michigan, United Wireless has grown to over 125 locations across 13 states. We are committed to excellence, opportunity, and fostering a culture that feels like home. Our core value, #BeTheBestU, drives us to empower our team members to reach their potential. We are an equal-opportunity employer dedicated to an inclusive culture.

Salary: $14 - $16 per hour