Store - Assistant Manager

Mugg & Bopps; Henrietta Township (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

CD Okemos 10, LLC (dba Mugg&Bopps) is seeking a Convenience Store Assistant Manager to support the Store Manager in daily operations, supervise staff, manage cash and inventory, and ensure compliance with company policies.

The role requires a high school diploma or equivalent, retail experience, and flexibility to work nights, weekends, and holidays. The position reports to the Convenience Store Manager in a Retail Operations department.

Qualifications

• High school diploma or equivalent is required; some college preferred.
• Prior retail or convenience store experience is preferred.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Supervise store associates to meet service and performance standards.
• Assist with scheduling and coverage to meet business needs.
• Ensure cash handling, register accountability, and daily paperwork completion.
• Assist with inventory counts, ordering, receiving, and merchandising.
• Maintain store cleanliness, food safety, and safety procedures.
• Handle customer concerns professionally and resolve issues.
• Support promotions, planograms, and operational initiatives.
• Monitor shrink and report suspicious activity or loss incidents.
• Ensure compliance with age-restricted sales, lottery procedures, and company policies.
• Serve as Manager-on-Duty in the Store Manager’s absence.

Skills

Leadership

Time management

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Some college preferred

Job description

Job Description: Convenience Store Assistant Manager
Employer: CD Okemos 10, LLC (dba Mugg&Bopps)
Department: Retail Operations
Reports To: Convenience Store Manager
FLSA Status: Non-Exempt (unless otherwise designated)

Position Summary

The Convenience Store Assistant Manager supports the Store Manager in daily operations, including staff supervision, customer service, cash control, inventory management, and compliance with company policies and regulatory requirements.

Essential Duties and Responsibilities

• Assist in supervising and training store associates to ensure service and performance standards are met.
• Support scheduling and coverage to meet business needs.
• Ensure proper cash handling, register accountability, and daily paperwork completion.
• Assist with inventory counts, ordering, receiving, and merchandising execution.
• Ensure store cleanliness, food safety standards, and safety procedures are followed.
• Handle customer concerns professionally and resolve issues as needed.
• Support implementation of promotions, planograms, and operational initiatives.
• Monitor shrink prevention and report suspicious activity or loss incidents.
• Ensure compliance with age-restricted sales, lottery procedures, and company policies.
• Serve as Manager-on-Duty in the Store Manager’s absence.
  

Knowledge, Skills, and Abilities

• Leadership and coaching ability.
• Strong organizational and time-management skills.
• Ability to interpret sales and inventory information.
• Strong problem-solving skills and attention to detail.
• Professional communication and conflict resolution skills.
  

Minimum Qualifications

• High school diploma or equivalent required; some college preferred.
• Prior retail or convenience store experience preferred.
• Ability to work flexible hours including nights, weekends, and holidays.
  

Physical Demands and Work Environment

• Stand/walk for extended periods and work on the sales floor.
• Lift and move merchandise up to 50 pounds.
• Perform repetitive tasks including stocking and cleaning.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Instead, they are designed only to describe the general nature of the job. All associates of the CD Okemos 10, LLC are considered “at will” employees. Scheduled work hours are solely to be based on business needs. CD Okemos 10, LLC is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.