Store Assistant Manager

CrossAmerica Partners LP; Camp Hill (Cumberland County); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the convenience store sector is seeking a Store Assistant Manager to support daily operations and enhance customer service. The ideal candidate will possess strong leadership skills and a passion for retail, ensuring a positive shopping experience while managing staff and store profitability. This role involves overseeing inventory, driving sales, and ensuring compliance with health and safety regulations. Join a dynamic team and contribute to the success of a well-established organization.

Benefits

Health Insurance

Vacation

Holiday Pay

401K with employer match

Qualifications

• Minimum of 2 years experience in retail or convenience store management.
• At least 1 year in a supervisory role.

Responsibilities

• Support Store Manager in daily operations and customer service.
• Manage staff and ensure store profitability.
• Assist in inventory control and financial performance.

Skills

Leadership

Communication

Organizational Skills

Multitasking

Education

High school diploma

Associate or bachelor’s degree in business

Tools

POS systems

Word

Excel

Inventory management software

Job description

Join to apply for the Store Assistant Manager role at CrossAmerica Partners LP

CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

Position Description:

The Store Assistant Manager will support the Store Manager in overseeing day-to-day operations, ensuring excellent customer service, managing staff, and maintaining store profitability. The ideal candidate will have a passion for retail, strong leadership skills, and a hands-on approach to running a busy convenience store.

Responsibilities:

1. Customer Service & Store Environment:
   • Greet and assist customers in a friendly and professional manner.
   • Resolve customer complaints and concerns promptly and efficiently.
   • Ensure the store maintains a clean, safe, and organized environment always.
   • Monitor customer service standards to ensure a positive shopping experience.
2. Staff Management:
   • Assist in recruiting, training, and onboarding new employees.
   • Delegate tasks and oversee the daily activities of store associates.
   • Provide guidance, coaching, and performance feedback to team members.
   • Maintain staff schedules and ensure proper coverage during peak hours.
3. Operations & Inventory Control:
   • Assist in managing inventory levels, including stock ordering, receiving, and shelving.
   • Conduct regular stock checks to maintain optimal inventory levels.
   • Ensure proper handling of products, including rotation of stock, quality control, and waste reduction.
   • Monitor and enforce adherence to store policies and procedures.
4. Sales & Financial Performance:
   • Help drive sales by promoting store products and services.
   • Assist in achieving and exceeding store sales goals and targets.
   • Monitor daily cash handling, sales transactions, and reconcile cash registers.
   • Support the Store Manager in managing budgets, controlling expenses, and ensuring profitability.
5. Health & Safety Compliance:
   • Ensure store operations comply with health, safety, and legal regulations.
   • Conduct regular store inspections to identify hazards and address them.
   • Support safety initiatives, including emergency preparedness and security protocols.
6. Reporting & Administration:
   • Assist with payroll, staffing reports, and inventory records.
   • Prepare reports related to daily sales, inventory, and store performance.
   • Maintain accurate documentation on store operations.

Qualifications:

• Minimum of 2 years experience in retail or convenience store management, with at least 1 year in a supervisory role.
• High school diploma or equivalent; associate or bachelor’s degree in business or related field is a plus.

Skills & Abilities:

• Strong leadership, team building, training, and motivation skills.
• Excellent interpersonal and communication skills.
• Ability to handle difficult situations calmly and solutions-focused.
• Strong organizational skills and multitasking ability.
• Proficiency in POS systems, Word, Excel, and inventory management software.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements and Work Environment:

• Ability to stand for extended periods and lift boxes up to 50 lbs.
• Capability to bend, squat, reach, climb ladders, and work in cold environments.
• Repetitive tasks such as scanning, restocking, and organizing.
• Ability to handle emergency situations and work alone if necessary.

Benefits:

We offer a competitive benefits package including health insurance, vacation, holiday pay, 401K with employer match, and more. Part-time team members are also eligible for 401K, paid holidays, and possibly health insurance.

Equal Employment Opportunity:

CrossAmerica Partners (or its subsidiaries and related entities) is an equal opportunity employer. All qualified applicants will be considered without regard to age, race, color, creed, religion, sex, sexual orientation, national origin, disability, military status, or any other protected category.

Accommodations:

We provide reasonable accommodations for individuals with disabilities or medical conditions as required by law. For accommodations, please contact [e-mail].