Assistant Manager - Jackson Heights

Gap Inc.; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

A leading retail company is seeking an Assistant Manager to drive sales and enhance customer experience. You will lead a high-performing team, implement store strategies, and ensure operational excellence while fostering community involvement. This role requires strong leadership and communication skills, along with a passion for retail.

Qualifications

• 1-3 years of retail management experience.
• Ability to work a flexible schedule.

Responsibilities

• Drive store sales and results through a customer-centric mindset.
• Recruit, hire, and develop Brand Associate and Expert teams.
• Ensure compliance standards are met.

Skills

Communication

Leadership

Customer Service

Education

High School Graduate

Job description

About the Role

As an Assistant Manager

You set the tone for the store and the team, helping bring our brand to life for our customers. You are responsible for driving profitable sales growth through all aspects of the store, including customer and product operations, merchandising, and talent development. You support the execution of the store strategy to achieve performance goals. Collaborating with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

1. Support strategies and processes to drive store sales and results through a customer-centric mindset.
2. Recruit, hire, and develop highly productive Brand Associate and Expert teams.
3. Own assigned areas of responsibility.
4. Implement action plans to maximize efficiencies and productivity.
5. Perform Service Leader duties.
6. Ensure consistent execution of standard operating procedures.
7. Represent the brand, understanding the competition and retail landscape.
8. Promote community involvement.
9. Leverage omni-channel strategies to deliver a frictionless customer experience.
10. Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results and meet business goals.
• Determined to lead and inspire others through coaching and mentoring.
• Able to work a flexible schedule, including holidays, evenings, overnight, and weekends.
• Able to utilize retail technology and maneuver around the sales floor, stockroom, and office, lifting up to 30 pounds.
• Ability to travel as required.