Store Assistant: Customer Service & Merchandising

SALON SERVICES PRO INC; Salem (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

Salon Services Pro Inc. is seeking a Store Assistant to support in-store merchandising, assist customers, and handle point-of-sale transactions. The role emphasizes delivering excellent service, maintaining organized displays, and contributing to sales goals.

The ideal candidate has retail experience, strong communication skills, and comfort with computers and cash handling. This position involves standing for long periods and may require lifting up to 50 pounds. Equal opportunity employer.

Qualifications

• At least 1 year Retail Sales experience preferred.
• Excellent verbal and written communication skills, clear, concise, accurate, timely and professional.
• Ability to follow instructions with a positive attitude.
• Comfortable with the use of computers.
• Comfortable working with numbers, basic mathematical concepts.
• Previous cash handling experience preferred.

Responsibilities

• Be readily available to assist and support incoming customers, providing a high level of customer service with a goal of 0 customer complaints.
• Engage customers with excellent customer service to make them feel welcome and comfortable in store.
• Contribute to sales and inventory goal attainment through promotion of products and excellent customer service.
• Assist in outbound customer communications by conducting outbound calls, sending or emailing thank you notes, and inviting customers to company held events.
• Maintain current knowledge of products and promotions to effectively assist customers.
• Assemble and disassemble Merchandise and Promotional Displays in a timely manner at the beginning and end of promotional periods.
• Manage and maintain stock in store.
• Maintain a clean and presentable environment for customers.
• All other duties as assigned.

Skills

Retail sales

Customer service

Verbal communication

Written communication

Follow instructions

Computer literacy

Cash handling

Stamina

Tools

POS system

Cash register

Job description

Salon Services Pro Inc. is seeking a Store Assistant to support in-store merchandising, assist customers, and handle point-of-sale transactions. The role emphasizes delivering excellent service, maintaining organized displays, and contributing to sales goals.

The ideal candidate has retail experience, strong communication skills, and comfort with computers and cash handling. This position involves standing for long periods and may require lifting up to 50 pounds. Equal opportunity employer.