Storage Solutions Specialist & Customer Concierge

Container Store; Troy (MI); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement savings plan

Product discounts

Paid holidays

Gym membership discounts

Service awards

Job summary

The Container Store in Troy, MI is seeking a Retail Employee / Project Specialist to ensure customers have an amazing experience whether shopping in-store or picking up an order. Responsibilities include greeting customers, suggesting organization solutions, designing and selling custom closets, and processing checkout with a focus on service.

A rewards program is also part of the role. We offer a comprehensive benefits package including health plans, a 401(k) with Fidelity, generous discounts,

Qualifications

• High school diploma preferred.
• Retail sales experience is a plus.
• Strong computer skills required.
• Enjoys engaging with people and connecting with customers.
• Retail is dynamic; scheduling flexibility is required.
• Must be at least 18 years of age.

Responsibilities

• Greet customers as Host in the front entrance or throughout the store.
• Connect with customers and suggest storage/organization solutions.
• Design and sell custom closets and storage solutions.
• Operate as a register with focus on customer experience at checkout.
• Enroll customers in the rewards program.
• Assist with merchandizing and curbside/pickup orders.
• Maintain shelves and stockroom to support selling efforts.
• Assist with cleaning routines and store upkeep.
• Process curbside pickup and delivery orders.
• Support carryout to customers' cars and parking areas.

Skills

Customer service

Interpersonal communication

Retail experience

Strong computer skills

Scheduling flexibility

Education

High school diploma preferred

Job description

The Container Store in Troy, MI is seeking a Retail Employee / Project Specialist to ensure customers have an amazing experience whether shopping in-store or picking up an order. Responsibilities include greeting customers, suggesting organization solutions, designing and selling custom closets, and processing checkout with a focus on service.

A rewards program is also part of the role. We offer a comprehensive benefits package including health plans, a 401(k) with Fidelity, generous discounts,