Storage Office & Customer Experience Associate (PT)

Morningstar Properties; Florida; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

401(k) with employer match

Morningstar Cares community program

Job summary

Morningstar Properties is seeking a Part-Time Office Assistant for our Orlando storage facility. The role supports the Property Manager in delivering outstanding customer experiences, handling daily operations, and driving sales leads with a proactive approach.

The ideal candidate is a people-person with strong organizational skills, a flexible schedule, and a willingness to learn. Prior experience is valued, weekend availability is required for this on-site position.

Qualifications

• High School diploma or GED required.
• Associates or Bachelor’s degree is a plus but not required.
• Valid driver’s license in the state of employment.
• Curiosity, creativity, and a willingness to learn.
• Positive, team-oriented attitude with a "can-do" approach.
• Self-motivated, dependable, and comfortable working independently.
• Pride in contributing to a team focused on operational excellence and customer satisfaction.
• Proficiency in computer skills including Microsoft Office Suite, email, and navigating multiple systems.
• Willingness to work a flexible schedule.
• Availability for working weekends is required.

Responsibilities

• Deliver exceptional customer experiences by building strong relationships and responding professionally to inquiries.
• Support property sales goals by closing leads, following up on opportunities, and demonstrating pricing knowledge.
• Understand property operations, competition, and KPIs to support sound business decisions.
• Perform daily office operations including customer transactions, phone management, lead tracking, documentation, and administrative programs.
• Learn property systems and procedures through hands-on training and guidance from the Property Manager.
• Assist with maintaining an industry-leading, well-kept property including cleanliness and curb appeal.
• Conduct property walk-throughs and adapt to new tools and technology.
• Follow policies and use tools with accuracy and attention to detail.
• Communicate clearly with teammates for smooth hand-offs and service continuity.
• Take ownership of responsibilities and seek improvements.

Skills

Customer service

Team player

Problem solving

Organizational skills

Communication

Self-motivation

Independent work

Education

High school diploma or GED

Associate or Bachelor's degree

Tools

Microsoft Office Suite

Job description

Morningstar Properties is seeking a Part-Time Office Assistant for our Orlando storage facility. The role supports the Property Manager in delivering outstanding customer experiences, handling daily operations, and driving sales leads with a proactive approach.

The ideal candidate is a people-person with strong organizational skills, a flexible schedule, and a willingness to learn. Prior experience is valued, weekend availability is required for this on-site position.