Storage Office Associate

Morningstar Properties; Tallahassee (FL); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Competitive pay

401(k) with employer match

Community involvement through Morning星

Opportunity for advancement

Job summary

Morningstar Properties is seeking a part-time Office Assistant at our Tallahassee storage facility. You will support daily office operations, respond to customer inquiries, process transactions, and assist with lead tracking and sales follow-up to drive customer satisfaction and sales goals.

Ideal candidates possess a High School diploma or GED, strong computer skills, and a team-oriented attitude. Flexible schedule and weekend availability are required; driving tasks may be involved.

Qualifications

• Proven ability to deliver excellent customer service and handle inquiries professionally.
• Proficient in data entry and executing daily office tasks with accuracy.
• Strong computer skills including Microsoft Office and ability to navigate multiple systems.
• Willingness to learn, be a team player, and work independently when needed.

Responsibilities

• Deliver exceptional customer experiences by building strong relationships and responding to inquiries.
• Support property sales goals by following up on leads and using the technology platform.
• Perform daily office operations including transactions, phone management, and lead tracking.
• Learn property systems and procedures through hands-on training and guidance from the Property Manager.
• Assist with cleanliness standards, curb appeal, and overall site organization.

Skills

Customer service

Data entry

Microsoft Office

Multi-system navigation

Phone handling

Education

High School diploma or GED

Associate's degree

Bachelor's degree

Tools

Microsoft Office Suite

CRM software

Job description

Job DetailsLevel: ExperiencedJob Location: Tallahassee, FL 32312Position Type: Part TimeJob Category: StorageWhoWe Are:

At Morningstar Properties, we love what we do, and we hope it shows.We’re looking to expand our team of passionate, bright, and driven learners whoare dedicated to providingthe very best customer experiences in our industry.Morningstar has been developing andacquiringstate-of-the-artstorage and marina facilities since 1981, now with more than 100 storage properties and marinas throughout the US and growing!

As part of our team,you’llbenefitfrom training programs for your success, competitive pay, a culture of care for ouremployeesand excellence in customer service, and much more. We believe our greatest investments are our people, andwe’dlove to invest in you.

WhoWe’reLooking For:

A part-timeOffice Assistantfor ourMorningstar Storage facility: a people-person and team player wholovessolving problems and organizing, well, everything. Some might call you an overachiever, but you just know how to get things done quickly with quality.We’relooking for someone who can listen, learn, and work alongside our Property Manager to make sure every member of the team isoperatingtowardthesame goal:a superiorcustomer experience.

WhatYou’llDo:

• Deliver exceptional customer experiences by building strong relationships, responding professionally to inquiries, and supporting customers.
• Support property sales goals by closing sales leads,demonstratingstrong phone sales skills,leveragingour technology platform, proficiently following up on all leads, anddemonstratingpricing knowledge.
• Demonstrate understanding of property operations, competition, and KPIs to support sound business decisions.
• Execute daily office operations including customer transactions, phone management, lead tracking, documentation, and administrative programs.
• Continually learn property systems, procedures, and best practices through hands‑on training, leadership from the Property Manager, and guidance from the broader Morningstar team.
• Support the team inmaintainingan industry-leading, great-looking property byassistingwith cleanliness standards, curb appeal, and overall site organization.
• Conduct regular property walk throughs and work independently, adapting to new tools and technology.
• Follow policies and procedures and use tools (technology platform, daily checklists, lead-to-lease, delinquency management, etc.) with accuracy and attention to detail.
• Take ownership of responsibilities, seek improvements, anddemonstrateaccountability without constant supervision.
• Work collaboratively with the Property Manager and team,maintaininga positive attitude, providing coverage when needed, and following instructions/assignments.
• Communicate clearly with teammates to ensure smooth hand-offs and continuity of service.
• Other related duties as assigned.

QualificationsWhat You Need:

• High School diploma or GEDrequired.
• Associates orBachelor’sdegree is always a plusbut notrequired.
• Valid driver’s license in the state of employmentrequiredfor occasional work-related tasks requiring driving.
• Curiosity, creativity, and a willingness to learn
• Positive, team-oriented attitude with a “can-do” approach
• Self-motivated, dependable, and comfortable working independently
• Pride in contributing to a team focused on operational excellence and customer satisfaction
• Proficiencyin computer skillsrequired, including Microsoft Office Suite, email, and the ability to navigate multiple systems throughout the workday.
• Willingness toworka flexible schedule.
• Availabilityfor working weekends isrequired.

All candidatesextendedan offer for employment must pass a pre-employment background check.

Benefits:

• Competitive pay
• 401(k) with employer match
• Community involvement throughMorningstarCares program.
• Potential opportunities for advancement may be available based on performance, company needs, and open positions.

Physical Demands Required:

• Ability tofrequentlystand, walk, sit, and move freely throughout the property.
• Ability to climb up a ladder and stoop, kneel, crouch, or crawl.
• Ability to regularlylift upto 50 pounds.

Morningstar Properties is an equal opportunity employer.

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