Storage Office Associate

Morningstar Properties; Bryan (TX); On-site; USD 1,653,000 - 2,480,000; Full time

Benefits offered by this job

401(k) with employer match

Competitive pay

Job summary

Morningstar Properties is seeking a part‑time/full‑time Office Assistant for our Morningstar Storage facility in Bryan, TX. You will support the Property Manager, process customer transactions, manage leads, and help maintain a clean, well‑organized site to ensure a superior customer experience.

The role requires strong communication, problem solving, and computer skills with Microsoft Office. Weekend availability is expected, and a background check may be required.

Qualifications

• High School diploma or GED required.
• Associates or Bachelor's degree is a plus but not required.
• Valid driver’s license in the state of employment for occasional tasks.
• Willingness to learn and positive team attitude.
• Proficiency in computer skills including Microsoft Office and navigating multiple systems.

Responsibilities

• Deliver exceptional customer experiences by building strong relationships, responding professionally to inquiries, and supporting customers.

Skills

Customer service

Phone sales

Team player

Problem solving

Organizational skills

Communication

Computer skills

Education

High School diploma or GED

Associates or Bachelor's degree (nice to have)

Tools

Microsoft Office Suite

Email

Job description

Job Details

Level: Entry

Job Location: Bryan, TX 77803

Position Type: Full-Time/Part-Time

Job Category: Storage

Who We Are:

At Morningstar Properties, we love what we do, and we hope it shows.We’re looking to expand our team of passionate, bright, and driven learners whoare dedicated to providingthe very best customer experiences in our industry.Morningstar has been developing andacquiringstate‑of‑the‑artstorage and marina facilities since 1981, now with more than 100 storage properties and marinas throughout the US and growing!

Who We’re Looking For:

A part‑timeOffice Assistantfor ourMorningstar Storage facility: a people‑person and team player wholovessolving problems and organizing, well, everything. Some might call you an overachiever, but you just know how to get things done quickly with quality.We’relooking for someone who can listen, learn, and work alongside our Property Manager to make sure every member of the team isoperatingtowardthe same goal:a superiorcustomer experience.

What You’ll Do:

• Deliver exceptional customer experiences by building strong relationships, responding professionally to inquiries, and supporting customers.
• Support property sales goals by closing sales leads, demonstrating strong phone sales skills, leveraging our technology platform, proficiently following up on all leads, and demonstrating pricing knowledge.
• Demonstrate understanding of property operations, competition, and KPIs to support sound business decisions.
• Execute daily office operations including customer transactions, phone management, lead tracking, documentation, and administrative programs.
• Continually learn property systems, procedures, and best practices through hands‑on training, leadership from the Property Manager, and guidance from the broader Morningstar team.
• Support the team in maintaining an industry‑leading, great‑looking property by assisting with cleanliness standards, curb appeal, and overall site organization.
• Conduct regular property walk throughs and work independently, adapting to new tools and technology.
• Follow policies and procedures and use tools (technology platform, daily checklists, lead‑to‑lease, delinquency management, etc.) with accuracy and attention to detail.
• Take ownership of responsibilities, seek improvements, and demonstrate accountability without constant supervision.
• Work collaboratively with the Property Manager and team, maintaining a positive attitude, providing coverage when needed, and following instructions/assignments.
• Communicate clearly with teammates to ensure smooth hand‑offs and continuity of service.
• Other related duties as assigned.

Qualifications

What You Need:

• High School diploma or GED required.
• Associates orBachelor’sdegree is always aplusbutnotrequired.
• Valid driver’s license in the state of employmentrequiredfor occasional work-related tasks requiring driving.
• Curiosity, creativity, and a willingness to learn
• Positive, team-oriented attitude with a “can-do” approach
• Self‑motivated, dependable, and comfortable working independently
• Pride in contributing to a team focused on operational excellence and customer satisfaction
• Proficiencyin computer skillsrequired, including Microsoft Office Suite, email, and the ability to navigate multiple systems throughout the workday.
• Willingness toworka flexible schedule.
• Availabilityfor working weekends isrequired.

All candidatesextendedan offer for employment must pass a pre‑employment background check.

Benefits:

• Competitive pay
• 401(k) with employer match
• Community involvement throughMorningstarCares program.
• Potential opportunities for advancement may be available based on performance, company needs, and open positions.

Physical Demands Required:

• Ability tofrequentlystand, walk, sit, and move freely throughout the property.
• Ability to climb up a ladder and stoop, kneel, crouch, or crawl.
• Ability to regularlylift upto 50 pounds.

Morningstar Properties is an equal opportunity employer.

Search Keywords

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