Storage Facility Operations Lead

Glacier West; Arlington (WA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

401(k) with a 4% company match

Medical, dental, and vision insurance

Paid Time Off – vacation, sick, paid,

Referral Program

Annual Tuition Reimbursement Program

Job summary

Glacier West in Arlington, WA is seeking an Assistant Property Manager to support daily operations at a self-storage facility. You will handle customer service, sales, site inspections, and payment processing while traveling within the district as needed.

The role requires strong communication, basic maintenance ability, and independent work. The successful candidate will have self-storage, management, and sales experience and a valid driver's license.

Qualifications

• Self-Storage, Management, Customer Service, Sales experience preferred.
• Must possess a valid driver’s license.
• Light cleaning and maintenance experience.
• Working knowledge of computers, smartphones, and Microsoft Office software.
• Ability to work independently without onsite supervision.
• Self-Storage experience is a significant plus.
• Bilingual proficiency in Spanish is a plus.

Responsibilities

• Handle day to day operations of the facility.
• Provide excellent customer service experience.
• Answer phone calls and emails in a timely and professional manner.
• Conduct daily site checks and property inspections.
• Assist customers seeking storage units.
• Collect and process payments.
• Contact delinquent occupants.
• Perform daily and weekly reports, marketing, surveys, and inventory.
• Perform basic maintenance tasks including hasp changes, light bulb changes, cleaning, lock cuts, and safely utilize power tools when needed.
• Act as the primary point of contact for contractors and vendors working on site.
• Travel within the district is required to support other locations based on business needs.

Skills

Self-Storage

Management

Customer Service

Sales

Driver's license

Maintenance

Microsoft Office

Independent work

Spanish (bilingual)

Self-Storage experience

Tools

None

Job description

Glacier West in Arlington, WA is seeking an Assistant Property Manager to support daily operations at a self-storage facility. You will handle customer service, sales, site inspections, and payment processing while traveling within the district as needed.

The role requires strong communication, basic maintenance ability, and independent work. The successful candidate will have self-storage, management, and sales experience and a valid driver's license.